Fly Away Valet Transforms Customer Service With Valet Parking at San Antonio International Airport

Software provider TEZ is thrilled to announce that SMS Valet, our fully ticketless valet parking solution, was chosen to manage car check-in and payment at San Antonio International Airport. As of February 2020, this is one of a few airports in Texas to offer true curbside valet service.

As the seventh-largest city in the United States, San Antonio is a diverse, progressive and globally competitive city and popular tourist destination. Over 3 million visitors arrive during Fiesta Week in April, or other attractions like the River Walk and Alamo.

Busy San Antonio International Airport provides commercial airline service for the South Texas region and is located in Northern San Antonio, approximately 15 minutes from the downtown area. In 2018, more than 10 million passengers flew into and out of San Antonio to domestic and international destinations on 11 airlines.

“Fly Away Valet makes our customers a top priority by delivering the highest quality customer service experience and ensuring they reach their next destination promptly. Complimentary bottled water, coffee, and daily newspaper, along with full service in under 3 minutes, are a couple ways we live out our promise of quality. Available 24/7 with member rewards, Fly Away Valet is dedicated to improving the journey for our customers.”

Now visitors can avoid the hassles of parking cars and use valet instead. Fly Away Valet attendants uses SMS Valet to check in the vehicle using their phone numbers. Customers receive a digital ticket that allows them to request their cars from valet when they’re ready to leave. There’s no app to download, and no need to carry cash, because customers can pay and tip valet from their phones using a credit card. Customers have two-way communication with the valet and can see the car’s progress on their phones.

“We are delighted that SMS Valet was chosen by Fly Away Valet as the platform to manage valet parking for travelers,” said Steve Resnick, CRO and REZ at TEZ. “Customers can park quickly when they arrive, request their cars with a text when they return, and get on their way. Simplifying the parking process is just one of the ways valet operators can dramatically raise service levels for the clients they serve.”

Sources:

• 3 Million Visit During Fiesta Week
• Specs on San Antonio International Airport

About TEZ

TEZ is a pioneering software developer that creates cloud-based, app-free mobile solutions to enhance end-user customer experiences in the parking and hospitality industries. By digitizing service, operators and owners speed up service and streamline operations, generating more revenue. Founded in 2011 by the team that created and patented market-disrupting restaurant paging systems in 1993, TEZ develops innovative and simple mobile technology solutions that offer operators real-time reporting, enforcement tools and a comprehensive audit trail to maximize accountability and profitability in a simple SaaS interface. TEZ platforms facilitated more than 18,000,000 transactions throughout the US and Latin America last year. For more information visit www.tezhq.com

About Fly Away Valet, owned and operated by Jacobsen|Daneils, LLC:

Jacobsen|Daniels, LLC (J|D) is a diversified technical and strategy consultancy with business lines providing planning, implementation and development, operations and management services to airports and a variety of government and private sector clients around the world. Our strategic plans range from organizational development plans to improve performance management to system- wide plans for revitalizing airport programs that integrate aviation and non-aviation commercial development. With corporate headquarters in Metro Detroit, J|D has offices in Atlanta, Baltimore, Chicago, Houston, Los Angeles, Seattle and St. Louis. J|D is a certified DBE and ACDBE company, and we have extensive experience in the design, execution, and management of diversity and inclusion programs. We also provide concession services for the Jackson Municipal Airport Authority and valet services at multiple airports through Fly Away Valet, our signature valet company, owned and operated by J|D. Learn more about us.