Read our latest blog posts

We’re hiring for Director of Implementation!

September 10, 2020

We need your help finding a Director of Implementation veteran. If you (or someone you know) with mad skills in managing implementation projects who doesn’t mind a little travel, and has 10> years of implementation experience, we want to hear from you. A key role in our financial and operations…

Read More

COVID-19 business disruption inspires radical pivots in hospitality and retail

June 16, 2020

Contactless payments are exactly opposite of what several dine-in restaurants and stores promoted pre-pandemic. But COVID-19 lockdowns and ongoing consumer concerns about exposure catapulted contactless payments to highest priority for those restaurants, hotels, and retailers who resisted implementing touchless payment platforms in the past. The market’s demand for touchless payment…

Read More

Simply claiming to be contactless and touch-free in parking management doesn’t make it so

May 6, 2020

Restaurants are reopening for dine-in across the nation this week, resurrecting valet and self-park operations. Pre COVID-19, some operators clung to paper ticket and cash business models to have their customers pay for parking, but everyone needs to go fully mobile to compete in this new business landscape. People are…

Read More

Changes expected in valet service as dine-in restrictions are lifted

April 30, 2020

It’s controversial, but governors of some states are relaxing restrictions, allowing dine-in services to resume at restaurants and resurrecting valet business this week. As restaurants open up their doors again, though, there will be some changes: Limit of 10 customers per 500 square feet Employees wearing face coverings at all…

Read More

Restaurants — We’ve got your back! #TEAMUPFORTAKEOUT

March 27, 2020

With mounting closures, restaurants, hotels and their employees are greatly impacted by the pandemic. It’s in moments like this we remember we’re not just colleagues, clients, and business owners, but friends, neighbors and communities. And we’ll rally and pick ourselves up—it’s how the hospitality industry and American business in general…

Read More

Using mobile payment options during global health crisis limits exposure and transmission

March 18, 2020

COVID-19 is a particularly nasty member of the coronavirus family, because it’s previously unidentified (novel) but easy to transmit. According to the Centers for Disease Control and Prevention website on St. Patrick’s Day, the virus is thought to spread mainly from person-to-person and respiratory droplets produced when an infected person…

Read More

How often does a valet company get embroiled in car damage claims?

March 3, 2020

Often enough that operators and owners of commercial real estate invest millions annually in surveillance systems to lower damage claim payouts. Casinos and resorts have fancy camera systems that record the exterior condition of each vehicle when valets drive through a garage parking entrance, but sometimes camera systems are logistically…

Read More

We don’t sing ‘Kumbaya’ or anything, but we do partner with competitors in the parking ecosystem

February 17, 2020

The Digital Age ushered in a whole new way of doing business in the parking world. Owners of real estate and their parking operators won’t settle for anything less than a parking experience that meets the high expectations of every single customer, from the millennial who never carries cash to…

Read More

PARKING SIMPLICITY: Enrich the Guest Experience with SMS Valet

November 16, 2018

Valet parking is evolving. No longer just a luxury amenity, valet parking is emerging as a service necessary to many industries. And SMS Valet, the first ticketless valet system, simplifies and enhances valet operations with patent-pending technology.

Read More

Fight Valet Fraud and Recover Lost Revenue with Ticketless SMS Valet®

October 24, 2018

Valet stakeholders have much to worry about—staying relevant to edge out the competition, marketing their business to land prime venue real estate, parking laws and ordinance compliance, navigating complicated insurance concerns, and more, all of which affect their bottom line. Customer theft is another concern. We’ve all heard the stories,…

Read More