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Furloughs and Staff Reductions: Impacts on the Parking Industry

May 2, 2022

The past two-plus years have been difficult for every industry – especially the parking and mobility industry. The impact of entire communities and organizations shutting down, people working from home, events being canceled indefinitely, and more, have resulted in a significant reduction in parking demand. As a result, many organizations…

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Nobody Puts Baby in a Corner

April 20, 2022

People are often very protective of their vehicles. Sometimes they even give them an affectionate name. They often keep them safely protected from the elements. Even going so far as to refer to their vehicle as their “baby”. And of course, while there is no comparison between one’s vehicle and…

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The Durbin Amendment: How it Impacts Parking Industry Credit Card Processing

April 5, 2022

Are you familiar with the Durbin Amendment? If you are a parking owner or operator who typically accepts debit and credit cards for parking payments, you should know about it. Introduced to Congress in 2010, The Durbin Amendment was part of the Dodd-Frank Wall Street Reform and Consumer Protection Act.…

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Do Your Homework: The Value of Knowing Your Vendors

March 18, 2022

Today more than ever, organizations have access to a wealth of information not previously available or accessible in the public realm. Social media, for example, has opened windows into the world of nearly every organization that’s made a commitment to telling their story and interacting with their communities, clients, and…

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COVID-19 business disruption inspires radical pivots in hospitality and retail

June 16, 2020

Contactless payments are exactly opposite of what several dine-in restaurants and stores promoted pre-pandemic. But COVID-19 lockdowns and ongoing consumer concerns about exposure catapulted contactless payments to highest priority for those restaurants, hotels, and retailers who resisted implementing touchless payment platforms in the past. The market’s demand for touchless payment…

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Simply claiming to be contactless and touch-free in parking management doesn’t make it so

May 6, 2020

Restaurants are reopening for dine-in across the nation this week, resurrecting valet and self-park operations. Pre COVID-19, some operators clung to paper ticket and cash business models to have their customers pay for parking, but everyone needs to go fully mobile to compete in this new business landscape. People are…

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Changes expected in valet service as dine-in restrictions are lifted

April 30, 2020

It’s controversial, but governors of some states are relaxing restrictions, allowing dine-in services to resume at restaurants and resurrecting valet business this week. As restaurants open up their doors again, though, there will be some changes: Limit of 10 customers per 500 square feet Employees wearing face coverings at all…

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Restaurants — We’ve got your back! #TEAMUPFORTAKEOUT

March 27, 2020

With mounting closures, restaurants, hotels and their employees are greatly impacted by the pandemic. It’s in moments like this we remember we’re not just colleagues, clients, and business owners, but friends, neighbors and communities. And we’ll rally and pick ourselves up—it’s how the hospitality industry and American business in general…

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Using mobile payment options during global health crisis limits exposure and transmission

March 18, 2020

COVID-19 is a particularly nasty member of the coronavirus family, because it’s previously unidentified (novel) but easy to transmit. According to the Centers for Disease Control and Prevention website on St. Patrick’s Day, the virus is thought to spread mainly from person-to-person and respiratory droplets produced when an infected person…

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How often does a valet company get embroiled in car damage claims?

March 3, 2020

Often enough that operators and owners of commercial real estate invest millions annually in surveillance systems to lower damage claim payouts. Casinos and resorts have fancy camera systems that record the exterior condition of each vehicle when valets drive through a garage parking entrance, but sometimes camera systems are logistically…

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