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Customer service is the most important aspect of hotel operations. A great way to ensure that guests are getting the best experience possible is to provide staff with the tools and resources to streamline their duties, as well as create more positive and productive interactions between hotel staff and guests.…

TEZ’s SMS Valet solution is used in thousands of parking operations across the country. It is an essential mobile-enabled asset implemented at shopping centers, hotels and resorts, airports, entertainment destinations, downtown parking facilities, and more. Parking owners and operators depend on SMS Valet to create a seamless and convenient parking…

Parking pricing varies significantly depending on the type of destination a lot or garage serves, as well as the location. Overpricing parking will cause patrons to search for other options while underpricing parking results in leaving money on the table. But parking pricing decisions don’t have to be stressful. Consider…

The increase in technology in recent years has led to the availability of significantly more information available to prospective visitors. Whether you’re a hotel, restaurant, entertainment destination, or even a residential property, people have never had more information at their literal fingertips when it comes to finding out about other…

PERMIT2PARK is transforming the way parking owners and operators manage monthly parking billing and administration. With this innovative solution, parking owners and operators can automate how they manage sales and accept parkers, track inventory, and process billing/payments, all in one platform. Here are just a few reasons to implement PERMIT2PARK…

  Many organizations today have felt the impact of the COVID-19 crisis, inflation, and more recent events on their bottom lines. As a result, they are seeking opportunities to generate additional revenue streams to not only make up for the possible reduction in parking demand, but also to pay for…

One aspect of the parking experience that is often overlooked but has an important impact is signage, specifically in garages and lots. We’ve all heard stories (or had our own experiences) of facing difficulty understanding where, when, and how to park at a destination or having unclear direction. There are…

Now more than ever, customers are looking for the highest level of service and convenience when it comes to nearly every activity or interaction. Not only have people never been busier, but the increasing dependence on technology provides many with the convenience and preference to handle myriad administrative tasks independently…

We’ve all been there: heading up to pay a cashier or attendant and then finding out the store or vendor only takes cash. It still happens in some parking locations as well. The owners or operators of the facility do this for a variety of reasons, one of which is…

The global supply change shortage is having an impact on pretty much every industry, and of course parking is no exception. Organizations are waiting months for resources and equipment that used to just take a matter of days. Container ships are sitting out in the water waiting for the go…