TEZ FAQs

Setup typically takes 4–5 business days, depending on the product. We ensure that any timeline we provide is realistic and achievable.

There is no additional cost unless onsite travel is required.

Below is our current support hours:

Monday - Friday                                           Standard Support—7am to 6pm CT (excludes holidays)

Monday - Friday                                           After-Hours Support—6pm to 11pm CT

Saturday, Sunday, Holidays                       After-Hours Support—9am to 11pm CT

Yes, there can be additional charges. Contact us at 469.678.8855 or email us at info@teztechnology.com.

Yes, our products support operations of all sizes, from simple to complex.

Yes, TEZLENZ is included with all of our solution packages.

Yes, our support, implementation, and account management teams are happy to provide training as needed.

Yes, our solutions are designed to integrate seamlessly with a wide range of systems. We offer flexible integration options to ensure compatibility with your existing technology. If you have specific integration needs, our team is happy to discuss how we can support your setup. Contact us at 469.678.8855 or email us at info@teztechnology.com.

Yes, we provide comprehensive training as a part of onboarding, with both virtual and onsite options available to fit your team's needs.