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What You Need to Know About Digital Tipping
Tipping has always been an essential component of the valet parking experience – for both valet staff and for customers. When it comes to the staff, it’s a vital part of their overall compensation. And as for customers, it’s important to ensure one of our most prized and valuable possessions, our vehicle, is properly cared…
Read MoreEnhancing the First and Last Mile Experience
Parking facilities are vital to the first and last mile of a journey. Common in urban areas, it refers to the distance traveled before and after using public transportation. For example, suburban residents may drive to a nearby train station, take the train to the city, and then use alternative transportation like biking, walking,…
Read MoreSay Goodbye to Costly Claims: TEZ’s Smart Check Will Save You Thousands
Thousands of dollars are lost each year from erroneous vehicle damage claims due to insufficient technology or staff error. Often times, the vehicle damage actually happened elsewhere, but operators get hit with the charges. That’s where TEZ’s Smart Check can help! Smart Check has revolutionized the way vehicles are tracked and managed from the moment…
Read MoreFrom Arrival to Departure: Creating the Best Airport Parking Experiences
Airport professionals face many unique challenges each day. Many of which are out of their control like weather delays, airline disruptions, mechanical issues, etc. The primary goal of all airport personnel is to create convenient, comfortable, and safe experiences for their travelers. The first thing travelers experience when arriving at an airport is parking. A…
Read MoreModern Mobile Monthly Parking Platform: Maximize Revenues, Efficiency, and Accountability
Monthly parking looks a lot different today than it did in recent years. The fundamental transition of the work/life experience, the evolution of new parking technologies, and changing customer behaviors and expectations have all impacted how owners and operators manage their monthly parking billing and administration activities. Now more than ever, owners, operators, and customers…
Read MoreCreating Connections: Enhancing the Hotel Staff and Guest Relationship with SMS Valet
Customer service is the most important aspect of hotel operations. A great way to ensure that guests are getting the best experience possible is to provide staff with the tools and resources to streamline their duties, as well as create more positive and productive interactions between hotel staff and guests. TEZ’s SMS Valet solution has…
Read MoreA Day at the Spa: How Valet Spa Uses SMS Valet to Enhance the Customer Experience
TEZ’s SMS Valet solution is used in thousands of parking operations across the country. It is an essential mobile-enabled asset implemented at shopping centers, hotels and resorts, airports, entertainment destinations, downtown parking facilities, and more. Parking owners and operators depend on SMS Valet to create a seamless and convenient parking experience for their customers while…
Read MoreSmart Strategies To Effectively Price Parking
Parking pricing varies significantly depending on the type of destination a lot or garage serves, as well as the location. Overpricing parking will cause patrons to search for other options while underpricing parking results in leaving money on the table. But parking pricing decisions don’t have to be stressful. Consider a few of the following…
Read MoreHow Valet Parking Can Improve Your Customer Reviews
The increase in technology in recent years has led to the availability of significantly more information available to prospective visitors. Whether you’re a hotel, restaurant, entertainment destination, or even a residential property, people have never had more information at their literal fingertips when it comes to finding out about other people’s experiences. Valet parking can…
Read MoreTop Reasons To Implement PERMIT2PARK In Your Operation
PERMIT2PARK is transforming the way parking owners and operators manage monthly parking billing and administration. With this innovative solution, parking owners and operators can automate how they manage sales and accept parkers, track inventory, and process billing/payments, all in one platform. Here are just a few reasons to implement PERMIT2PARK in your facilities! Eliminate the…
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