Today more than ever, organizations have access to a wealth of information not previously available or accessible in the public realm. Social media, for example, has opened windows into the world of nearly every organization that’s made a commitment to telling their story and interacting with their communities, clients, and customers. You can generate a…

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Contactless payments are exactly opposite of what several dine-in restaurants and stores promoted pre-pandemic. But COVID-19 lockdowns and ongoing consumer concerns about exposure catapulted contactless payments to highest priority for those restaurants, hotels, and retailers who resisted implementing touchless payment platforms in the past. The market’s demand for touchless payment options drives contactless payment integration…

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It’s controversial, but governors of some states are relaxing restrictions, allowing dine-in services to resume at restaurants and resurrecting valet business this week. As restaurants open up their doors again, though, there will be some changes: Limit of 10 customers per 500 square feet Employees wearing face coverings at all times Tables placed six feet…

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With mounting closures, restaurants, hotels and their employees are greatly impacted by the pandemic. It’s in moments like this we remember we’re not just colleagues, clients, and business owners, but friends, neighbors and communities. And we’ll rally and pick ourselves up—it’s how the hospitality industry and American business in general have always bounced back. Chicago’s…

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Often enough that operators and owners of commercial real estate invest millions annually in surveillance systems to lower damage claim payouts. Casinos and resorts have fancy camera systems that record the exterior condition of each vehicle when valets drive through a garage parking entrance, but sometimes camera systems are logistically impossible, or a company just…

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Valet parking is evolving. No longer just a luxury amenity, valet parking is emerging as a service necessary to many industries. And SMS Valet, the first ticketless valet system, simplifies and enhances valet operations with patent-pending technology. Click on the image to download full resolution

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Valet stakeholders have much to worry about—staying relevant to edge out the competition, marketing their business to land prime venue real estate, parking laws and ordinance compliance, navigating complicated insurance concerns, and more, all of which affect their bottom line. Customer theft is another concern. We’ve all heard the stories, both verified and alleged, of…

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