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Restaurants are reopening for dine-in across the nation this week, resurrecting valet and self-park operations. Pre COVID-19, some operators clung to paper ticket and cash business models to have their customers pay for parking, but everyone needs to go fully mobile to compete in this new business landscape. People are…
Read MoreIt’s controversial, but governors of some states are relaxing restrictions, allowing dine-in services to resume at restaurants and resurrecting valet business this week. As restaurants open up their doors again, though, there will be some changes: Limit of 10 customers per 500 square feet Employees wearing face coverings at all…
Read MoreWith mounting closures, restaurants, hotels and their employees are greatly impacted by the pandemic. It’s in moments like this we remember we’re not just colleagues, clients, and business owners, but friends, neighbors and communities. And we’ll rally and pick ourselves up—it’s how the hospitality industry and American business in general…
Read MoreCOVID-19 is a particularly nasty member of the coronavirus family, because it’s previously unidentified (novel) but easy to transmit. According to the Centers for Disease Control and Prevention website on St. Patrick’s Day, the virus is thought to spread mainly from person-to-person and respiratory droplets produced when an infected person…
Read MoreOften enough that operators and owners of commercial real estate invest millions annually in surveillance systems to lower damage claim payouts. Casinos and resorts have fancy camera systems that record the exterior condition of each vehicle when valets drive through a garage parking entrance, but sometimes camera systems are logistically…
Read MoreThe Digital Age ushered in a whole new way of doing business in the parking world. Owners of real estate and their parking operators won’t settle for anything less than a parking experience that meets the high expectations of every single customer, from the millennial who never carries cash to…
Read MoreValet parking is evolving. No longer just a luxury amenity, valet parking is emerging as a service necessary to many industries. And SMS Valet, the first ticketless valet system, simplifies and enhances valet operations with patent-pending technology.
Read MoreValet stakeholders have much to worry about—staying relevant to edge out the competition, marketing their business to land prime venue real estate, parking laws and ordinance compliance, navigating complicated insurance concerns, and more, all of which affect their bottom line. Customer theft is another concern. We’ve all heard the stories,…
Read MoreOne of the biggest gatherings in the parking industry, the 2018 National Parking Association (NPA) Convention & Expo, will be held October 22-25 at Caesar’s Palace, Las Vegas. This exciting event brings together parking’s foremost experts and professionals to discuss current trends, best practices, and learn firsthand what industry leaders…
Read MoreThere’s no better price than free! Everyone loves getting something for nothing, so offering complimentary valet service to guests at casinos, hotels, and shopping malls is a great way for establishments to create better guest experiences. Allowing customers to drop off their vehicle at the curbside gives them the VIP…
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