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Posts by Jared McElreath
Fraud Benchmark 2024: Did you know…? Part II
By Katherine Beaty, TEZ Technology Last week in Part I of our latest blog series, the significant toll that fraud takes on organizations across all sectors was discussed, including parking and transportation. The piece examined the financial impacts, red flags organizations can look for, and the individuals most likely to commit fraud. In Part II…
Read MoreCOVID-19 business disruption inspires radical pivots in hospitality and retail
Contactless payments are exactly opposite of what several dine-in restaurants and stores promoted pre-pandemic. But COVID-19 lockdowns and ongoing consumer concerns about exposure catapulted contactless payments to highest priority for those restaurants, hotels, and retailers who resisted implementing touchless payment platforms in the past. The market’s demand for touchless payment options drives contactless payment integration…
Read MoreSimply claiming to be contactless and touch-free in parking management doesn’t make it so
Restaurants are reopening for dine-in across the nation this week, resurrecting valet and self-park operations. Pre COVID-19, some operators clung to paper ticket and cash business models to have their customers pay for parking, but everyone needs to go fully mobile to compete in this new business landscape. People are downright squeamish about touching surfaces…
Read MoreChanges expected in valet service as dine-in restrictions are lifted
It’s controversial, but governors of some states are relaxing restrictions, allowing dine-in services to resume at restaurants and resurrecting valet business this week. As restaurants open up their doors again, though, there will be some changes: Limit of 10 customers per 500 square feet Employees wearing face coverings at all times Tables placed six feet…
Read MoreUsing mobile payment options during global health crisis limits exposure and transmission
COVID-19 is a particularly nasty member of the coronavirus family, because it’s previously unidentified (novel) but easy to transmit. According to the Centers for Disease Control and Prevention website on St. Patrick’s Day, the virus is thought to spread mainly from person-to-person and respiratory droplets produced when an infected person coughs or sneezes. Though still…
Read MoreHow often does a valet company get embroiled in car damage claims?
Often enough that operators and owners of commercial real estate invest millions annually in surveillance systems to lower damage claim payouts. Casinos and resorts have fancy camera systems that record the exterior condition of each vehicle when valets drive through a garage parking entrance, but sometimes camera systems are logistically impossible, or a company just…
Read MoreWe don’t sing ‘Kumbaya’ or anything, but we do partner with competitors in the parking ecosystem
The Digital Age ushered in a whole new way of doing business in the parking world. Owners of real estate and their parking operators won’t settle for anything less than a parking experience that meets the high expectations of every single customer, from the millennial who never carries cash to the boomer who always does.…
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